You’ve discovered an oil leak or oil spill.  What do you do?

You know you have an oil leak or oil spill when you:

  • Can smell oil in your house or outside.
  • See standing oil or oil stains on the basement floor near the tank or furnace.
  • See oily patches or stains on the ground in your yard.
  • Smell oil when you turn on water.

Immediate Steps

Stop the Leak

  • Identify the source of the oil leak – is it from the oil tank, boiler, range or fuel line?
  • Check if it has impacted a neighbouring property.
  • Absorb any oil on the ground to prevent it spreading.
  • Do not try to wash a spill away, it will spread the pollution further.
  • Ventilate any rooms that smell of oil.
Contact Your Insurer

  • Always check that your home/contents insurance policies cover you for an oil spill.
  • In most cases, you should be covered for loss of fuel through theft and oil spills, and the environmental clean-up (remediation) of your property and any adjacent land in the unlikely event of a leak.
  • Not all policies cover spills resulting from a lack of maintenance; pollution that affects your neighbours; or environmental damage caused by a spill.

We are recognised by insurance companies, loss adjustors and loss assessors as experts in oil spill remediation.

Call our Emergency Spill Response Hotline

  • We can respond rapidly to help you with your oil spill problem, with emergency response crews on call 7 days a week on 1890 20 10 20.
  • We care about your oil spill as much as you do. That’s why our initial consultation is FREE of Charge!
  • We will get your property back to normal in no time.